Why can't I redeem my Reward Points?

You must have reached a minimum of 500 points (£5.00) to redeem against a purchase. 

The rewards scheme is to help you discover new and exciting events in London, therefore you can not use points to purchase tickets to an event you have already attended. In other words, If you earned the points on that event, you will not be able to use them on that event again. You can however redeem them on any ticketed event across the site :) 

Reward points currently can not be used against table bookings - only ticketed events.

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