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Tickets & events

  • Can I change the date or exchange my ticket?
  • Can I change the name on my ticket?
  • Can I get a VAT receipt for my ticket purchase?
  • Can I have my tickets refunded/ cancelled?
  • Can I take my children to your events?
  • Can I use PayPal?
  • Checkout Error Code: 4117-1
  • Checkout Error Code: 4117-2
  • Checkout Error Code: 4117-4
  • Checkout Error Code: 4117-d
  • Have I been charged multiple times?
  • How can I contact the event organiser?
  • How do I gain access to a virtual event
  • How do I redeem my Reward Points?
  • I can't make a payment at checkout
  • I don't want to pay the Admin Fee
  • I got an error code at the checkout and wasn't able to buy tickets but I have still been charged
  • I have a charge from you that I don't recognise
  • I have a complaint about an event or booking
  • I have a question about an event on the site
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